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Author Topic: New UK broadband switching rules come into effect  (Read 693 times)

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Offline Jay9

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New UK broadband switching rules come into effect
« on: 23 June 2015, 08:10:56 »

Britons can now start the process of switching broadband supplier with one phone call.

The simpler rules replace the previous "confusing" set-up, under which different systems were used for some services and suppliers.

The changed regime may not end up being faster because of a 10-day notification period built in to the process.

And, say critics, the changes might mean more attempts to switch people without their permission.

Drafted by regulator Ofcom, the new rules apply to both broadband and landline services from BT, EE, Sky and TalkTalk, which use the Openreach network.

The new rules came into force on 20 June and mean anyone who wants to change broadband supplier now only has to notify the company they wish to move to. That supplier should then handle every aspect of the change.

Ofcom boss Sharon White said the change would help people "take advantage of very strong competition in the landline and broadband markets".



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Re: New UK broadband switching rules come into effect
« Reply #1 on: 24 June 2015, 14:36:48 »
a few of companies have been using this method for a while now


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