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Author Topic: MAC codes not needed for BT then?  (Read 524 times)

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snadge

  • Guest
MAC codes not needed for BT then?
« on: 25 April 2015, 21:54:34 »
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http://www.productsandservices.bt.com/products/switching/

my sis signed up to BT from sky with no MAC code and has been given a switch date of 12/5

it has me concerned - sky will want 31 days notice...so is it possible her line might get disconnected in 31 days (when she is on BT)

steve195527

  • Guest
Re: MAC codes not needed for BT then?
« Reply #1 on: 25 April 2015, 22:03:05 »
think under new rules its all done between suppliers,bit like switching power companies,all the end user has to do nowadays is to tell new supplier they wish to join them they then inform the old supplier and the switch date is sorted between them so one takes over on same day other finishes,it should take into account any notice that has to be given to old supplier,don't forget you also pay for broadband "in advance" not retrospectively

from ofcom site:-
Broadband: gaining provider led process

If you’re switching your broadband as part of a bundle (with your landline) you may in some circumstances follow a 'gaining provider led' process, in which you only need to contact the provider you wish to switch to.

Under a ‘gaining provider led process’, your new provider will arrange the transfer for you.

You only need to contact the provider you wish to switch to, who will notify your old provider of the intended transfer - you do not need to cancel your contract with your old provider.

If you have changed your mind, you must contact your new provider to cancel your request to switch.

snadge

  • Guest
Re: MAC codes not needed for BT then?
« Reply #2 on: 26 April 2015, 08:30:51 »
so its all changed then cos you used to have to get MAC codes etc

this is what working does lol....unable to keep up with events

 

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