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Author Topic: Barclays set to offer customers video banking service  (Read 490 times)

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Offline Jay9

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Barclays set to offer customers video banking service
« on: 30 November 2014, 13:39:22 »

Barclays Bank is set to offer a new one-to-one video service to some customers from 8 December - what it says is a first for UK banking.

Video banking will allow premier account customers to speak securely to bank staff at any time of the day.

The service will mean customers can communicate with employees from their mobile phone, tablet or laptop.

Steven Cooper, CEO of personal banking at Barclays, said it would be a "watershed moment" in UK banking.

He said it would mean banks "interact with customers completely on their terms, rather than ours".

The service will be rolled out to mortgage, business and wealth customers from early 2015.



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