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Author Topic: Courier delivery leaves customer climbing the walls  (Read 394 times)

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Offline Jay9

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Courier delivery leaves customer climbing the walls
« on: 11 August 2014, 15:52:19 »
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Hermes was the messenger of the Greek gods, and had wings on his heels - which may be how a courier from myHermes was able to leave a parcel on a customer's roof.

Benjamin Ward, of Hove, East Sussex, arrived home from work last week to discover a card telling him that he'd missed a delivery. But instead of explaining that the parcel was with a neighbour, the card read: "Stuck on roof - sorry!" Looking up, Ward saw the package wedged in a gutter some 20 feet up.

Ward posted pictures of the parcel and delivery card on Twitter - where they've gone viral, with more than 3,000 retweets.

The courier company has apologised, saying that the incident was "unacceptable". It sent the courier back to the house with a ladder to retrieve the package of clothes.

With the rise in online shopping, it's been boom time for courier firms, which are currently unregulated. But along with this has come a rise in complaints. In a survey from MoneySavingExpert last year, 30% of people who'd had goods delivered by myHermes said they were unhappy with the experience. Rival Yodel - used by Amazon for deliveries - is even worse, with 58% of customers rating its service "bad".

http://money.aol.co.uk/2014/08/11/courier-delivery-leaves-customer-climbing-the-walls/

Offline Den1

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Re: Courier delivery leaves customer climbing the walls
« Reply #1 on: 11 August 2014, 18:15:28 »
How the hell in gods name did it get up on the roof, beggars belief.
An intelligent man is sometimes forced to be drunk to spend time with his fools.

Offline Thomasjc1

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Re: Courier delivery leaves customer climbing the walls
« Reply #2 on: 11 August 2014, 22:11:59 »
What the hell

 

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