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Offline CappySpectrum

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Recommended provider?
« on: 22 June 2014, 22:31:48 »
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Since I'm with Orange - EE and got burned just below £300 thanks to Roaming charges under a pay as you go package… Yet Roaming is disabled on the phone, I can't get them to switch it off. Can't even make local phone calls because it wants Roaming authorisation. That and you talk to Pakistani's that can't understand a damn thing. Not even been out of the UK with it.

What are options for recommended Pay as you go packages for Android 4.2.2. I can't get rid of Roaming R next to the little 3G. I told them I'm not going abroad and don't need Roaming. They eventually said they would disable it but still, days later… The little R is next to 3G. Roaming is also disabled under the sim management.


Well, after checking… no o2 3G in my area but Vodafone and Virgin 3G is in my area.

http://www.lovemoney.com/news/household-bills/mobile-phones/12583/the-uks-worst-mobile-phone-provider
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snadge

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Re: Recommended provider?
« Reply #1 on: 23 June 2014, 00:35:28 »
something wrong if your being charged for roaming as your not out of the country?? - you should ask them to investigate it as you should not be charged...I doubt its an issue with the phone because IP address is assigned by the network etc, could be incorrectly configured mast(s)

Virgin is probably best as they use EE/Talk Mobile networks so you would get the best coverage with them....3 is pretty good too... o2 and Vodafone are crap

Offline Thomasjc1

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Re: Recommended provider?
« Reply #2 on: 23 June 2014, 01:08:15 »
Giffgaff are good uses the O2 network check the site out

Sorry missed what you said, vodafone was good for me but there deals are rubbish that's why I moved to giffgaff



Offline CappySpectrum

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Re: Recommended provider?
« Reply #3 on: 23 June 2014, 01:26:39 »
something wrong if your being charged for roaming as your not out of the country?? - you should ask them to investigate it as you should not be charged...I doubt its an issue with the phone because IP address is assigned by the network etc, could be incorrectly configured mast(s)

It was impossible talking to Orange. Over 2 and a half hours trying to communicate with many operators. Even on the pop up messages about roaming they couldn't understand the word "Now" as in Now Roaming.

It took them under 10 minutes to understand the word after it was spelt out to them. It nearly got to the stage I felt like saying "you're really taking the piss aren't you" that's how bad it felt. Even though I never said that.

They couldn't even work out the code for letters. They kept asking me who Romeo was. R = Romeo. O = Oscar.

A: Alpha
B: Bravo
C: Charlie
D: Delta
E: Echo
F: Foxtrot
G: Golf
H: Hotel
I: India
J: Juliet
K: Kilo
L: Lima
M: Mike
N: November
O: Oscar
P: Papa
Q: Quebec
R: Romeo
S: Sierra
T: Tango
U: Uniform
V: Victor
W: Whiskey
X: X-Ray
Y: Yankee
Z: Zulu

I said to a few others in the house, how the hell do these people get these jobs.

Nothing To Lose - "Welcome to Hell. . ."
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Offline KRW

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Re: Recommended provider?
« Reply #4 on: 23 June 2014, 07:25:18 »
I'm considering three as they do not have roaming charges with some countries. We went to Italy and my son was able to use his contract minutes and unlimited data (he used 460Mb in italy downloading his Spotify music collection to play offline). Though he forgot to turn roaming off when we went to France for a day and got a £6 charge. So check out Three. France will added as roam free country from 1 July. I'm with tesco (O2) and needed to apply a roaming cap £40 and switch on and off as required and that cost me £21 whilst occasional roaming.
Also three are link with EE for 4g expansion.
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steve195527

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Re: Recommended provider?
« Reply #5 on: 23 June 2014, 10:27:44 »
anybody remember when mobile phone charges etc weren't important when you went away,folk used to be glad to get away from it all,now even on hols they can't leave their smart phones alone,bit sad really

Offline KRW

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Re: Recommended provider?
« Reply #6 on: 23 June 2014, 11:56:21 »
Thats because they're not just a phone they're a PDA a MP3/MP4 player and for some like me they're a Satnav .

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steve195527

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Re: Recommended provider?
« Reply #7 on: 23 June 2014, 13:14:32 »
Thats because they're not just a phone they're a PDA a MP3/MP4 player and for some like me they're a Satnav .

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I do wonder how the human race has survived so long without all these gadgets that are so needed nowadays

Offline KRW

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Re: Recommended provider?
« Reply #8 on: 23 June 2014, 13:15:52 »
Better

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Offline CappySpectrum

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Re: Recommended provider?
« Reply #9 on: 23 June 2014, 15:20:14 »
Seems it's this phone that has ate all the money up even with roaming unchecked/disabled. The little R pops up next to 3G even with the roaming settings disabled. It's enabled and seems to disable/enable itself top right of the screen whenever it seems to feel like it.

Apparently from the reviews others have experienced similar results and have spoken how the phone was meant for the continent. Not the UK.

Prestigio PAP5500 DUO. http://www.amazon.co.uk/Prestigio-PAP5500-MultiPhone-DUO-Mobile/dp/B00EHDM9E6/
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Offline KRW

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Re: Recommended provider?
« Reply #10 on: 23 June 2014, 16:17:39 »
Thats dual sim it may be as sim 1 is prime then your UK sim should be in this slot (this slot is usually 2g and 3g with the 2nd sim 2g only). With non UK sim in this slot.

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http://www.thinkbroadband.com/speedtest/results.html?id=1483655240613837255

Offline CappySpectrum

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Re: Recommended provider?
« Reply #11 on: 23 June 2014, 16:35:01 »
Yep, the Orange sim is in slot 1. Only have the one sim though.
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Offline KRW

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Re: Recommended provider?
« Reply #12 on: 23 June 2014, 17:03:58 »
Have you tried a factory reset setting the location as UK if it is an option. Also I read there's a ota firmware upgrade available that might resolve the issue. Other these I'm at a loss.

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Edit found this http:// [url]http://www.prestigio.com/news/firmware_updates/New_firmware_Prestigio_MultiPhone_5500_DUO /URL]
Windows 10 Home 64bit    Netgear D7000
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Offline KRW

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Re: Recommended provider?
« Reply #13 on: 23 June 2014, 17:11:22 »
Other than that I suggest go into an orange shop and ask or even get a new p&g sim ( would mean new number)

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http://www.thinkbroadband.com/speedtest/results.html?id=1483655240613837255

Offline CappySpectrum

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Re: Recommended provider?
« Reply #14 on: 23 June 2014, 17:19:43 »
Have you tried a factory reset setting the location as UK if it is an option.

I have not but will consider it. The R is out at the moment and under Status, SIM status Roaming = Not roaming.

I have noticed though when it comes back in the past, Mobile network type = UMTS gives me no roaming and sometimes it changes to HSDPA. With all the Orange, EE, T-Mobile merging? I've read people saying it sometimes scans for the T-Mobile service.

Just watched right now. It switched live Mobile network type = HSPA and the R popped up next to 3G.

As the R disappears, it goes back to UMTS.



Quote
Also I read there's a ota firmware upgrade available that might resolve the issue. Other these I'm at a loss.

Sent from my XT1052 using Tapatalk
Edit found this http://www.prestigio.com/news/firmware_updates/New_firmware_Prestigio_MultiPhone_5500_DUO

Strange, says I'm on v1.0.18.
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Offline KRW

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Re: Recommended provider?
« Reply #15 on: 23 June 2014, 17:33:03 »
Windows 10 Home 64bit    Netgear D7000
Down/Up Connect Speed  80/20 Mbp (max speed 70Mb/19Mb) updated
http://www.thinkbroadband.com/speedtest/results.html?id=1483655240613837255

snadge

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Re: Recommended provider?
« Reply #16 on: 24 June 2014, 11:02:34 »
Three are the best for PAYG by far.
in what way?price,coverage?customer support when needed?

s'funny i was gunna say the exact same thing but didnt lol

Offline Inactive

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Re: Recommended provider?
« Reply #17 on: 24 June 2014, 21:20:37 »
Three are the best for PAYG by far.

Not for my needs, they are not.

Offline CappySpectrum

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Re: Recommended provider?
« Reply #18 on: 25 June 2014, 06:05:11 »
Three are the best for PAYG by far.
in what way?price,coverage?customer support when needed?

I noticed this when researching. None of them tick all boxes. Where you gain on one or two you lose one or two. Sometimes 3.

Plus just as Inactive said…


These mobile providers appear to be worse than Broadband ISP's.
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steve195527

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Re: Recommended provider?
« Reply #19 on: 25 June 2014, 09:10:40 »

in what way?price,coverage?customer support when needed?

I noticed this when researching. None of them tick all boxes. Where you gain on one or two you lose one or two. Sometimes 3.


Plus just as Inactive said…


These mobile providers appear to be worse than Broadband ISP's.
what makes me laugh is the coverage,in parts of the country where mob coverage is actually the most important it's worst of all,I hope I never break down in middle of winter driving between Pickering and Whitby along the A169!

 

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