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Author Topic: As if we havent known for at least 5 years now...  (Read 179 times)

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Offline 1bit

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As if we havent known for at least 5 years now...
« on: 17 May 2017, 21:27:26 »

The Department for Work and Pensions (DWP) has been accused of setting an "outrageous target" that staff should turn down four out of five benefit appeals.

The department's response to a Freedom of Information request revealed staff conducting mandatory reconsideration reviews were held to a "key performance indicator" that said "80 per cent of the original decisions are to be upheld".

Geordie benefit claimants have been dealt another blow after it was revealed staff have been set a target for rejecting claims.

The Department of Work and Pensions has admitted that officers are expected to turn down 80 per-cent of cases.

The figure relates to so-called Mandatory Reconsiderations - an internal appeal process which the Department of Work and Pensions say is meant to check the accuracy of decisions.

But critics say the system is weighted in favour of retaining the original decision.

Now it’s been revealed staff have a performance measure that says 80% of decisions “are to be upheld” - in other words they are expected to reject 80 per-cent of complaints.

The revelation highlights the desperation of benefit claimants in the Ken Loach film I, Daniel Blake which looked at the heartache caused by the benefits system.

The film was made in the North East and struck a chord with many Geordies in its depiction of heartless benefits staff.


The work and pensions secretary, Iain Duncan Smith, has responded to allegations that jobcentres are operating sanctions targets to drive claimants off the dole queue by saying: "There are no targets, there will be no targets and anybody caught imposing a target will themselves be dealt with."

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He told MPs: "There are no targets for any sanctions whatsoever," and said the head of Jobcentre Plus would send a reminder to staff emphasising that.
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Offline Roco

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Re: As if we havent known for at least 5 years now...
« Reply #1 on: 07 July 2017, 01:07:02 »
 the Rght honourable Iain Duncan Smith spoke, low and behold nothing changed ,  >:D


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